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"Great Hotel clean nice and neat stuff was awesome will be going back 10/10"

"Clean spacious room, friendly staff & convenient location."

"Too cold"

"Not worth the money. Unfriendly, intrusive staff. Did not feel pet friendly. Half cleaned room. "

"Room was clean, some of the lights did not work. AC worked great lol I actually woke up cold! I didnt use the gym but there is one there. I saw the concessions area which looked full. Unsure if the pricing was reasonable or not since I did not try to purchase anything. The breakfast was decent but the selection was small. The matress was a little too firm for me however thats just personal preference. The room was actually decent!"

"Clean room Friendly staff"

"Clean "

"I stayed 3 nights. The room smelled bad; it had a mildew smell. Rm 312. No one cleaned or made up the bed or restocked towels or soap during my stay. I could not tell that anyone had even checked the room. The front desk staff was not rude but they were certainly not friendly or welcoming. The desk was left unattended and I had to wait for service on multiple occasions. I tried to call for a wake up and my phone would dial only and the desk clerk could not hear me and quickly stated, "Well I guess you're just gonna have to walk down to the desk", indicating that she knew the phone did not work. I am a diamond member and I will be working every other month in 2026 in the Bay Minette area. While Comfort Inn and Suites is generally my first choice, I will not stay at this facility again. Very disappointing. "

"Great clean rooms. "