Surrounded by vibrant city attractions, this luxurious hotel features elegant architecture and lush gardens. Unwind at the Anjana SPA, enjoy international cuisine at two on-site restaurants, and relax in the indoor pool.
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: KZT 50000 per accommodation, per day
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately KZT 20000 for adults and KZT 10000 for children
Airport shuttle fee: KZT 21000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KZT 10000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Frequently asked questions
Does Rixos President Astana have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.
How much does it cost to stay at Rixos President Astana?
As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Rixos President Astana on 15 Jumada II 2026 start from SAR 592, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Rixos President Astana pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Rixos President Astana?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Rixos President Astana?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Rixos President Astana provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 21000 per vehicle applies.
Where is Rixos President Astana located?
Located in Yesil District, this luxury hotel is within 1 mi (2 km) of Keruen and Singing Fountain. Presidential Palace and Kazakhstan Central Concert Hall are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs.
Spa Pool are excellent (steam room just great!)
Breakfast is nice. Wi-fi is good qualty. Highly recommend.
PROS:
- great location, walking distance to some famous places of interest;
- beautiful and big room
- delicious breakfasts with lots of options
- polite, helpful, and friendly personnel
- swimming pool is large and warm
- and overall just a very nice hotel
CONS:
- rug in a room was not very clean, could see some dirty spots on it;
- room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air;
- frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency.
The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point.
The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure.
In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation.
Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen
The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Риксос беспроигрышный вариант, качество и сервис всегда на высоте. Центральное расположение удобно для бизнес встреч. В округе много новых отелей, но Риксос уютное и комфортное место, где знаешь чего ожидать.
The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
catalina
Stayed 2 nights in Sep 2019
Verified
10/10 Excellent
Verified traveler
31 August 2019
Liked: Cleanliness, staff & service
Very unique and nice hotel . Neighborhood is excellent. Good value for money
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.