"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner.
Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer.
The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal.
Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city."
"Feels amazing! Every dollar well spent! First if feels like home for an Asian when you had to remove your shoe the moment you step into the hotel. You can walk bare feet from your room to your lobby and even to have breakfast. Next, the breakfast spread is mad crazy good and value for money ITS A MUST! Remember to add the breakfast option hands down!
Room is clean, toilet is great as well!
Next, the public onsen for guest is also pretty chill! Would book this hotel again for sure!"
"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "
"Fantastic stay which totally exceeded my expectations!
Location:
* Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal
* About 15–20 minutes walk from the main attractions like Matsumoto Castle
* Lawson and Family Mart convenience stores at your doorstep
* Safe and quiet neighbourhood
Rooms:
* The room was surprisingly spacious and very clean
* Beds are really comfortable
* The hotel provides guests with their owj junbei to wear in the room and around the hotel premises
Amenities and service:
* Staff were very friendly and helpful; check-in was a breeze
* I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay
I would strongly recommend this hotel to anyone staying at Matsumoto!
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