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"Best hotel in city"

"The Hotel and grounds are beautiful and immaculately maintained. The entire staff really stands out. So friendly and welcoming. Those little gestures of respect and kindness are appreciated. Also it’s very convenient that they can speak English. There are several beautiful hotels in the area to experience, however I would choose to come back here.."

"Nice outdoor seating area. Sorry but no staff for helping"

"Basically all good for the price. Breakfast was satisfactory. My four stars more towards the air-conditioning (we are at ground floor so having the window wide opened without any latch is not really an option, we tried variety settings but at the end decided to go with only fans mode), as well as the shower head for our room. Hotel is well located (just take the escalator inside the shopping mall opposite station to go up hill, then turn right), coin laundrette is opposite hotel. Thank you for accommodating us."

"This is a great location in Siena, close to all the sights. Just a note that there is no elevator, but the front desk man kindly carried my luggage up to the 2nd floor which was great. My only challenge was that the room was very warm (25.3C), and there was no working fan to move air around. I did ask at the front desk, and apparently the system had not been activated, and the AC was not yet running. Therefore I had to have my windows open all night and there was road noise. My friend had a lovely room on the first floor at the back of the building with a garden patio and we enjoyed that. They have an excellent breakfast. I would stay here again but would make sure they had fans or AC in the room."

"Everything was perfect. Customer service was everything. The classic room itself is slightly small, but a lovely big bathroom, and we were hoping for a view but understandably that would be the deluxe room. We used the spa amenities and it was pretty good for the price - recommended after a day or two of walking up and down the steep hills. Overall we will stay again. It was a beautiful hotel with lovely people working there, filled with so much history."

"D"

"It was amazing! "

"Beautiful hotel. Excellent location and friendly staff. Breakfast was wonderful. Especially appreciated the large bath tub."