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"several disappointing issues during my stay. The air conditioning was poor — I had to go to the front desk just to get it turned on, and even then it barely worked. The beds were very hard and uncomfortable, and the room had a strange smell that made it less pleasant. On top of that, the walls or doors seemed poorly insulated because I could hear everything happening in the hallways. Overall, it did not provide the comfort or rest I expected."

"The property is beautiful, the spa is great and most importantly the bed and Bedding were fabulous! The rooms are large and very nicely appointed with a sense of calm and quiet. The staff very attentive and dedicated to our overall stay and well being! Alessandro in the restaurant & Simone,; Anna, Sara, Matilde at the front desk, Paula in the Spa and the valet staff helping with garage parking and luggage! Worth spending several days! . Dining was superior, fine dining at its best and delicious by Chef Michele!! COMPLEMENTI !!! The Omlies"

"I cant think of a more perfect place to stay. It is a beautiful property, with a long history, in one of the most beautiful regions of the world. We had one of the more "basic" rooms but it was still luxurious and comfortable. Amenities were great and the food/wine was amazing. We had some logistical problems with some of our travel plans and the staff was incredibly helpful. We are very grateful to Andrei, Kristian and Valeria especially. "

"Good location, great staff, nice views from the rooftop bar. I would stay again. "

"Everything was great, would have like to spend more time here. It’s a bit remote but worth it for peace and quiet. "

"I loved this property and will recommend to anyone who wants to stay in Montepulciano. The staff was excellent, very good customer service, very clean, good breakfast, and view is beautiful."

"Amazing property, I would HIGHLY recommend everyone stay here!!!"

"Loved the location Restaurant was outstanding!! "

"Best hotel in city"