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"Simple not fancy"

"The bathroom sink was clogged the entire time we stayed at property, even though we brought it to the staff’s attention multiple times. The lights flickered in the room the night we arrived but when we let the staff know they handled it quickly. Overall they need to update the rooms. "

"Fee at the hotel was way above what hotels.com told us it would be "

"Need a gym"

"We had stay at this property last year and loved it, so we decieded to stay again this year. This year was definitely different. The first night, the low battery alarm went of at 5am. I had to call for the AC not waorking a coupel of times. The wifi was not working at all. And one morning when we were going to sleep in a bit, housekeeping came knocking and opened the door while were we sleeping. Mind you the "do not disturb " was on the door. I texted the facilty and never heard anything back. We were definitely disappointed beause we had such a great experience last year. I will not be staying there again."

"Universal Cabana Bay Resort…Rooms aren’t cleaned often and we stayed 6 days. Property food is very limited so please DoorDash your food. Keys to open the gates out towards the pool rarely work. Everything is expensive expensive so walk with money😊🙏. Beautiful property, lazy river and two pools were fun. Buses to the park run often which is a plus. City walk is a must!!!! We had fun and will return but to a different resort "

"Typically stay at Disney resorts but wanted to give Swan a try. Wonderful experience. Grotto pool was awesome with drinks and food ordered from your chair and brought to you with a smile. Easy access to Disney board walk and boats to Epcot and HS. Already booked our next stay. "

"Best resort we HAVE ever been to!!! LOVE IT "

"Enjoyed ability to walk to bag check while my wife slept in."