Find Hotels with a Pool in Anse Marcel

"The Morgan is a low end, scammy hotel. When we arrived we were told the room was not available and were not able to check in until 6pm, at which point we were told the room we had booked was not available. We were told we would have to move to a smaller room for one night until our original room became available. After asking to speak to a manager, they 'kindly' offered to refund the difference, nothing else for the late check in, the incovenience of moving, or the fact we were in a room we did not choose to be in. The following day, when we were supposed to move rooms, our room was still not available but we were told we had to be out of the current room we were in and to store our bags in the lobby until it was available. We had to do all this ourselves, no help was offered by the staff. When we complained to the manager, he said the best he could do was refund the difference in the room which was $450, but checked my account after the visit and of course they had not refunded the amount so now I have to take it up. Generally the staff was pretty rude and any issues you had were an imposition. We had one member of our group that came back to his room in the evening to find the room was locked and was told by the front desk to 'go sleep in one of your friends room'. Another had no AC for the whole trip, and another came back to the hotel one night and his door was wide open. Don't stay here. Its an unprofessional scammy place, any other hotel is better value."

"It was a great pleasure to stay at this location. The room was clean all within . The staff was friendly and very knowledgeable of the area to help with any questions. The outside area was well kept and very relaxing. I did like the fact the no one was aplowed to enter the hotel passed the concierge desk without an arm band. The gym provided a good amount of exercise equipment . I was even more pleased with the staff cleaning the pool on a daily basis. The buffett restaurant had a lot of options for all meal times. Truly look forward to returning."

"Everything was beyond what I expected!!"

"Rooms were very large/clean & furniture in the room looked new. The staff was very nice and helpful."

"everything about this place is great!"

"The kitchen was fine"

"Too many maintenance issues happening on property including elevators not working, the smoke alarm beeping all night and the mattress for the bed being old. Stayed in arm 326, of you ever get that room ask to switch immediately."

"Entire experience was great"

"Staff is very nice and beach is perhaps the best or one of the best in SXM. Inconsistencies with how staff can / cannot bill lunch to your room. Reception says yes. Some restaurant staff say yes. Some say no, you need a card or cash. Why? They can’t, for some reason, or don’t want to include tips when charging to the room. But, beach boys have no problem with this. Something they need to fix. Grounds in desperate need of basic TLC… dingy concrete that needs power washing. Lawn hasn’t been trimmed in weeks or months. Rooms are clean, but cracks in tile, mirrors abound. Staff is very friendly but don’t think of them as concierge level for dinner reservations. I could book a resort restaurant dinner online what they told me what full. No gym at all. Nice sized spa that was completely closed and they didn’t know when or why is was or wasn’t open. Parking gate is tricky and takes ages to open. Need to ask for coffee maker, then they gladly provide Nespresso w pods. Room cleaning is spotty. Some areas cleaned, straightened, some not. Very odd. No locking the patio sliders. Didn’t work. If you want a clean room with decent lunch spot where you can walk to a gorgeous, uncrowded beach, then this is it. Just don’t expect top service or amenities."