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"The room smelt like mold!! Staff was very unfriendly and unhelpful!! I was forced to leave after the fist night after breathing the MOLD and mildew! Fell sick after ....Terrible and worse place. I do NOT recommend this hotel find some where else !! I would have give zero stars if that was the option."

"The room was clean, ac running perfectly. Staff very friendly and accomodating."

"Clean room and fairly large, quiet place. The pool is beautiful. "

"Staff was so accommodating and patient with our limited Spanish. Very friendly and patient while we mucked through the language barrier. Make note that there was English speaking staff there, but Google Translate is a beautiful thing and we worked together to understand each other that we were super appreciative for given our Spanish skills were low. Food and drinks were great, and the hotel itself was very quiet. Felt like we had the place to ourselves sometimes. Rooms were clean and hotel was close to a center entertainment area that had entertainment every night that we were there. Wonderful experience, with really lovely staff. Would definitely recommend to anyone heading out to Leticia."

"We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers. 🏨 Hotel — On Vacation Amazon What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay. Key issues encountered: • Misleading package & food situation Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive. • Aggressive upselling & membership pitch Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment. • Poor room infrastructure & comfort • Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait • Bats in the room, including one flapping around while we tried to rest and others trapped in the walls • Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible • Room odour likely from humidity and wildlife presence • Cleanliness passable but certai"

"Best hotel and staff ever . Highly recommend "