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"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"Staff were frienly and attentive"

"Good sized spacious room which was lovely and clean"

"The room was great. Really nice and clean, quiet and friendly staff. I will stay here again"

"I thought the room was very comfortable. Nice and warm too given the cold temps. I appreciated the vegan options on the menu. Would have been good to have some green and herbal option tea bags in the room. Staff particularly in the restaurant were nice and friendly. "

"Not had breakfast yet. Evening meal was tasty but served on cold plates unfortunately."

"The lovely gentleman on reception, helped print some bits of me. "

"Staff excellent. Food very good . Our whole party thoroughly enjoyed our stay "

"Clean comfortable room, great bed, fabulous coffee machine in room"