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"Staff lovely and approachable, very helpful but no heating in rooms, limited food menu"

"Such a friendly welcome and a lovely warm cookie on arrival! Bed was soooo comfortable and room was spotless. "

"Great reception on arrival .Very friendly staff.15 min walk to the cruise terminal and close to the city centre and shopping. "

"Great hotel, modern, clean and comfortable. Drinks a bit pricey but good atmosphere in bar and restaurant areas."

"Beautiful hotel, the staff were very welcoming and friendly. Nice well maintained and very clean, the bed was super comfortable. We didn’t have the evening meal as we went out and about in Southampton but had breakfast which was very good. Stayed here for one night before our cruise, we will definitely book here again. "

"Very friendly staff. Good facilities, great breakfast. "

"Surprisingly quiet stay. Friendly, helpful staff."

"This is our second visit as Mother and Daughter - it's becoming a pre-Christmas tradition. We love this hotel. It is so cozy! Always clean, always friendly and always a welcomed retreat. Spa, restaurant etc is lovely. Parking great and the bus stop directly outside takes you straight into the town centre for a bit of shopping - such an easy place to have as a base for exploring and staying in Winchester. We'll be back again next year!"

"Lovely clean room and facilities "