"Everything was great at the hotel except for our initial check-in person. She was working on something and didn’t even look up for quite a while and then told us she would be with us in a minute, and we waited even longer. Seemed like she could have stopped & acknowledged us right away. The gentleman taking luggage to our room was super friendly& a great face for the hotel."
"The hotel was so clean. I really loved the decor in the entire hotel. Especially the room, we enjoyed every second. The bed was my favorite as it was so cozy and big!"
"For an expensive hotel, I was hoping for a little more. However, it seems all Boston hotels are expensive. For £400 per night, one would expect top notch. Very good but not exceptional, and why does the music have to be so loud in the lobby, even at 6.30 in the morning. I feel for the staff as much as the clientele."