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"The rooms were very spacious and very very clean! Probably one of the nicest hotels I’ve ever stayed at. Would recommend staying here again. "

"Welcoming staff at Dusit Thani Dubai Hotel - speedy service, from early check in; to assisting with luggage; to the discreet and wonderful staff who kept rooms tidy and suprised us with a Birthday cake and fruit platter. We felt safe and much looked after - in our spacious 2 bedroom apartment with the Burj Khalifa view. The rooms were stocked up; from kitchen appliances (stove, kettle, microwave, fridge and beverages like tea/coffee) to bathroom amenities (toothbrush, shampoo, conditioner, hairdryer). A TV in the bedrooms and the main seating area. Hotel offers many services and facilities like spa, swimming pool, restaurants, free bus from hotel to areas within the city (schedule at front desk) - and many more I'm sure. Free WiFi at check in; lovely lobby area to wait or hang out in. Other - Uber, Bolt and Deliveroo available."

"Room staff "

"Nice room, great staff, and convenient access to the airport"

"The hotel is beautiful, great location and the staff were wonderful. "

"Outstanding Stay at Shangri-La Dubai I had an exceptional experience at Shangri-La Dubai, and it truly deserves its outstanding reputation. From the moment I arrived, the level of service was remarkable. The staff were professional, attentive, and genuinely welcoming, always going the extra mile to ensure comfort and satisfaction. Every interaction felt thoughtful and personalized. The room was spacious, immaculately clean, and beautifully designed, with breathtaking views that made the stay even more special. The bed was extremely comfortable, and the attention to detail throughout the room reflected true luxury. The hotel’s facilities are excellent — from the elegant common areas to the well-maintained amenities. The location is also ideal, offering easy access to major attractions while still providing a calm and relaxing environment. What truly sets Shangri-La Dubai apart is the consistency of excellence across all aspects of the stay. This is luxury done properly: refined, efficient, and warm. I would absolutely return and highly recommend this hotel to anyone visiting Dubai, whether for business or leisure. "

"Very good staff"

"Super clean, friendly staff and great location"

"Breakfast was good, clean room "