"Friendly and helpful staff, clean room, excellent location"

"事前に電子レンジとポットをお願いしていたのに用意されていなかった。 高層階の部屋をリクエストしたが低層階だった。 景色は最高だったけど朝食の種類が少なく料金に見合ってない"

"clean room, comfortable bed, friendly staff despite their tiredness, air conditioning cold, breakfast was very good. Bathroom too tiny. Requested access rooms for disabled person but not enough rooms to accommodate. All first floor rooms should be disable accessible. And all first floor entrance doors should be easy for disabled person to open and walk in and out. "

"Yes"

"Older property, hotel Staff wouldn’t accommodate us after we were dissatisfied with the room condition. They wanted us to pay 3,500+ for a new room, which was ridiculous! "