"⭐⭐⭐⭐⭐ I had a wonderful stay this past weekend! The hotel was clean, comfortable, and well-maintained. The staff was friendly, welcoming, and made check-in and check-out quick and easy. My room was quiet, the bed was very comfortable, and everything I needed was provided. The location in Addison was perfect close to great restaurants, shopping, and entertainment. Overall, it was a relaxing and enjoyable experience, and I would definitely stay here again. Highly recommend!"

"Significant Service Failures - Not What You'd Expect from Marriott I booked multiple rooms to host out-of-town guests for the weekend. What followed was one of the most frustrating hotel experiences I've had in years of global travel as a Marriott Lifetime Gold Elite member. Three significant failures: 1. Repeated key card failures - Guest room keys stopped working multiple times throughout the stay, leaving guests stranded outside their rooms for over an hour each time awaiting resolution....