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"It’s all about the looks. The money was spent on the lobby, which is over-the-top and jarringly unexpected in what turned out to be an old exterior hallway 2-story motel. The hotel rooms are small, with modern beds squeezed in tight against the outer walls, requiring you to crawl over beds to reach lights or AC units. Furnishings are minimal and modern, but the hotel would be well-served to spend more on upkeep and amenities and less on styling. A single 3/4 full roll of toilet paper, a Kleenex box with four tissues left in it, an armoire that looks cute—but won’t stay shut and has a door that swings open and slams into the wall repeatedly, a funky looking black and white tile bathroom floor, which is super stylish—but white tiles in front of the sink look stained and grubby. The minimum number of towels. Paid breakfast in the bar/lobby restaurant. Are we in Italy? Beds were comfy with good linens and the place is clean, but it feels like owners are “playing” hotel."

"Clean room, helpful staff, great mountain view! "

"Loves the grab and go bagels in the morning."

"Great location, spacious room."

"Absolutely phenomenal "

"Clean room staff it's respectful and easy going "

"The staff was friendly and helpful. You could tell the rooms had been updated. Things were clean, the bed was comfy, and breakfast was simple but good. The pool wasn't open yet, so I can't speak on that. Overall we had a pleasant stay."

"Clean and beautifully decorated room in the coach house overlooking the woods at the rear. Staff were very friendly and helpful and the breakfast delightful. Walkable into Lenox to visit the boutique shops and restaurants. Highly recommend!"

"Clean spaces. Well done renovations compliment charming older features. Breakfast had variety and freshness each morning. Generous tea and coffee availability. Outdoor heated pool--we missed out on due to shorter stay, but others enjoyed. Would plan some time there and in the sauna on next visit. The building was a highlight though, beautifully and thoughtfully renovated. "