"Melissa at reception was extremely helpful and welcoming. Our checkout time was 12pm, and as our driver was not picking us up until 1pm, the hotel kindly allowed my family and other guests who checked out that day to stay and enjoy lunch, which we really appreciated. The indoor pool, spa, and Turkish hammam bath were excellent and very relaxing. The room was clean and comfortable, making our stay enjoyable overall. The food was very good but it would have been even better with more options for children. Overall, a fantastic experience and great value for money. I would definitely recommend this hotel and would love to return."