"Our overall experience did not meet the expectations we have for a five-star hotel. There were several areas where the service and organization fell short.
The service, in particular, appeared inexperienced and unprofessional at times. For example, during breakfast, we ordered coffee and orange juice and briefly left the table to get food. When we returned, our table had already been cleared and reassigned to other guests, which was both surprising and inconvenient.
The wellness facilities...
"Our overall experience did not meet the expectations we have for a five-star hotel. There were several areas where the service and organization fell short.
The service, in particular, appeared inexperienced and unprofessional at times. For example, during breakfast, we ordered coffee and orange juice and briefly left the table to get food. When we returned, our table had already been cleared and reassigned to other guests, which was both surprising and inconvenient.
The wellness facilities...
Zeljko