"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view.
First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I...
"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view.
First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I...
Ka Man