"Our hotel stay didn't actually happen because despite several emails sent by myself confirming the time and dates of my stay when we arrived at the hotel at 2am the whole place was closed for guests - I was not made aware of the fact that I would need a code to enter the building. I have copies of the emails telling them of the date and time of arrival but between the Hotel and Expedia they chose to ignore our arrival.
I'm 67 and my husband is 72 with mobility issues and we were stranded in...
"Our hotel stay didn't actually happen because despite several emails sent by myself confirming the time and dates of my stay when we arrived at the hotel at 2am the whole place was closed for guests - I was not made aware of the fact that I would need a code to enter the building. I have copies of the emails telling them of the date and time of arrival but between the Hotel and Expedia they chose to ignore our arrival.
I'm 67 and my husband is 72 with mobility issues and we were stranded in...
Brid