Impeccable guest service is integral to every 5-star hotel in Saude. From the moment you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. Also, hotels have to offer superior amenities to meet the standard for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.