"My stay was pleasant. Hotel was clean and the buffet options were incredible. However, I did encounter some staff that were attempting to exploit me. Vanisa and Soraya in particular exhibited poor customer service. Vanisa was trying to charge me higher dollar rate than the bank rate. I later discovered that this was a tactic on foreigners to exploit them financially. Rosemary showed great customer service. She was very honest, polite and represented the hotel with class."
"My stay was pleasant. Hotel was clean and the buffet options were incredible. However, I did encounter some staff that were attempting to exploit me. Vanisa and Soraya in particular exhibited poor customer service. Vanisa was trying to charge me higher dollar rate than the bank rate. I later discovered that this was a tactic on foreigners to exploit them financially. Rosemary showed great customer service. She was very honest, polite and represented the hotel with class."
CHUKWUKA