Exceptional guest service is integral to every 5-star hotel in Philpot. From the minute you step through the door, staff cater to your every whim, whether arranging valet parking or providing in-room beauty treatments. What's more, hotels must feature superior amenities to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.