Flawless guest service is the hallmark of every 5-star hotel in Nam Ruem. From the minute you step through the door, staff cater to your every need, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bathrooms, a wellness center, swimming pools, gourmet kitchens and knowledgeable concierge.