البحث عن فنادق بتصنيف 5 Star في ساحل البحر الأبيض المتوسط من SAR 391

"Lovely hotel in a great location, but for two days I stayed there, there was no hot water. It’s unacceptable for the price I have paid. Will not be coming back."

"We had a wonderful stay! The staff and manger "

"I expected much better service from a Hilton property. After checking in, I was told my luggage would be delivered to my room shortly. Instead, I had to wait 8 hours before my bags finally arrived. This was completely unacceptable and caused a great deal of inconvenience, especially after a long journey. Despite contacting the front desk multiple times, the response was slow and there was no sense of urgency or proper follow-up. This experience fell far below the standards I expect from Hilton...

"Un établissement aux notes parfaites ne reflète pas toujours la réalité. Ici, la vraie différence vient de la gestion des situations concrètes. M. Mounir se distingue par sa réactivité, son écoute et son efficacité. Le professionnalisme, c’est savoir reconnaître les problèmes et y répondre rapidement. Le principal point à améliorer reste la propreté des chambres, qui doit être irréprochable pour correspondre au standing annoncé. La restauration est correcte mais manque de diversité, même si...