Exemplary guest service is the hallmark of every 5-star hotel in Mahakali Zone. From the moment you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massages. Also, hotels must feature top-rate conveniences to obtain a 5-star rating. These can include deluxe baths, a wellness center, swimming pools, gourmet kitchens and knowledgeable concierge.