Exemplary guest service is at the heart of every 5-star hotel in Kolka. From the second you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing a turn-down service. Additionally, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.