البحث عن فنادق بتصنيف 5 Star في كيركلاند من SAR 638

"Room service staff was rude. The delivered the food and forgot our utensils, we had to wait an additional 40 minutes to receive them. Dined in the restaurant, the food was cold by the time it was served. Definitely not worth the price that you pay. Valet service forgot to get our vehicle and waited for 45 minutes for it to arrive. Will not stay there again. "

"Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was...

"Awesome place!"

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