Flawless guest service is the foundation of every 5-star hotel in Ikom. From the moment you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. In addition, hotels have to offer upscale amenities to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.