Find 5 Star Hotels in Haan from SAR 275

One of the staff was very very arrogant rude he gave me my room card and the room was very dirty not clean so I go back to him he told me we don't have house keeping at the moment and I will offer u new towels I told him what r u saying to stay in a dirty room he reply back don't shout at me then his manger or colleague he apologized to me and give me new room I spent in this hotel 6 night this happend at 08-july-2017 12:07 am .

Impeccable service. Lovely room. Consider if you want to drown in luxury and comfort.

This was the most luxurious and amazing stay we have ever experienced! The staff was phenomenal ensuring our stay was simply magical! The ambience can not be matched! We were treated royally our entire stay. We will definitely return to this establishment anytime we visit Cologne! We were even able to meet the owner and he was very gracious! Hands down the best stay and experience ever!! We could not have asked for better accommodations to celebrate our Anniversary! Most Sincerely, The Browns

The view from the room was overlooking the lake, it is amazing, I used to stay at Breidenbacher Hof but this hotel has more friendly stuff and a view.

From the check in process to all the way to check out and preparing our rental car for our next destination was amazing and thoughtfully done. The location is amazing and i would not consider anything else if i am staying in Cologne again.

This hotel is in a great location near a bus stop and so easy to get to the train station. The room had a kitchenette with a separate living room/ dining area. It was well stocked with cups, plates and cookware. My only complaint is that there were no screens on the windows so we had a few visiting mosquitoes. I believe the no screens is a European thing as the hotels we stayed at in Amsterdam and Paris also didn’t have window screens. Check in was easy and great communication from the host. I...