البحث عن فنادق بتصنيف 5 Star في Elliott Key من SAR 798

"I rarely write reviews, but our recent stay was so frustrating that I feel compelled to share my experience. While the property itself is beautiful, the service falls completely short of the Ritz-Carlton standard. Our issues began immediately upon arrival. The A/C in our first room was broken. The next day, we were moved to a downgraded room with no balcony. Finally, we were moved a third time to a room similar to what we booked. Packing, unpacking, and moving luggage three separate times with...

"The architecture was amazing. Landscape was beautiful so was furniture and decor which takes you back in time."

"Location and service"

"World class experience! First and foremost, the staff is excellent. From the bellhops like Carlos, who grabbed my bags instantly and truly wanted to help. To the front desk staff who cared very much about making sure I had a great experience. Gabriel and Rachel wanted to help me get settled in, inform me of all the perks of the stay, and were there if I ever needed anything. THE POOL IS AMAZING. Calm, chill, and NOT BUSY. I think when I was there on the Thursday before MDW, there were like 7...

"La atención y servicio"

"The spa was great. Friendly, knowledgeable masseuse with amazing strong hands! I left refreshed..."

"Clean room, updates needed in the shower. Not a full Ritz Carlton experience. Needs improvement."

"Great hotel , great staff ! Hotel was clean and nice "