In Dubre, a hotel must offer a certain level of upscale features to earn 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their outstanding service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may even offer thoughtful touches such as welcome gifts.