In Chatte, a hotel needs to offer a certain level of top-notch amenities to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like a welcome gift.