البحث عن فنادق بتصنيف 5 Star في كاستريكوم من SAR 567

"Love the history and character of this hotel. The service is incomparable and the staff is amazing. Bedding was very comfortable. Jansz restaurant was wonderful as was the Pulitzer Bar. I do wish our room had better lighting but that’s a minor issue. Great location! We hadn’t intentionally planned to be there on King’s Day and it was a bit overwhelming. The staff was helpful in informing us on what to expect and made us feel very comfortable with available services when we wanted to take a...

"No A/C both days. Reported on day 1, was to be fixed day 2. Did not happen. On check in asked about a cab reservation for our departure. Prefaced this with it will be Kings Day. I was told no problem we will arrange this. Checked at desk day before departure on our cab and was told that it was not possible, all roads will be blocked. I will have to say that our stay was terrible! No A/C and no cab. No offer by management to comp room, offer a free meal or even a free bar beverage. Not happy."

"Limited staff (expected guests to register, check in and check out on a computer on a desk); areas of the carpet in the room were not vacuumed; no shampoo (only body wash); no lotion. Older people need more assistance."