البحث عن فنادق بتصنيف 5 Star في بوكن من SAR 352

"المكان نظيف ولكن حنفية الحمام كانت معطلة والماء كان يتجمع فلا يليق بفندق ٥ نجوم. الموظفات على الاستقبال غير متعاونات ، عندما حجزت فالفندق كان مكتوب يتوفر باركنات بمعرفة النزيل تبلغ 16€ وبمعرفه الفندق 27€ ولكن الموظفه انكرت واصرت ان الباركنات يجب ان تكون بمعرفة الفندق وبقيمة 27€ فشعرت ان هناك استغلال من طرفهم. مكان الاستحمام مزعج والماء ينزل لارضية الحمام ولايليق بفنادق سوفتيل."

"فندق جيد"

"Upon our arrival, we were upgraded to a suite which was wonderful. Drinks and nuts at the bar were very good. However, it was odd that we had to ask if it was open, and reception had to call for the bartender. The bartender didn't ask if we wanted more drinks either; he brought us the tab and left. Pretty disappointed as he also didn't clean up a dirty table. Staff were friendly when we needed something as we did need a fan. Now I realize we had very hot days but our room really never did...

"We all had a wonderful time enjoyed the sights and the staff were amazing "

"Nice hotel overall but the very slow restaurant service let it down massively"