Exemplary guest service is at the heart of every 5-star hotel in Agva. From the minute you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room beauty treatments. Plus, hotels have to feature superior amenities to be considered for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.