Find 4 Star Hotels in Winter Haven, FL from SAR 489

"Here’s a strong but professional Expedia review you can post: I rarely leave negative reviews, but this stay was beyond disappointing. We booked this resort for a special mommy-daughter vacation and experienced issue after issue from the moment we arrived. Several advertised amenities were closed, including major water attractions we specifically booked for. Communication about these closures was extremely poor. Staff claimed guests were notified in advance, yet multiple families we spoke with said they had no idea either. Our room had multiple maintenance issues including a cracked bathtub, paint/chipping inside the tub, dryer problems, and plumbing disruptions during overnight hours. We also experienced delayed maintenance responses and inconsistent customer service throughout the stay. To make matters worse, accessibility requests for my mother in a wheelchair were not accommodated despite being communicated ahead of time. For the amount of money this resort charges, the lack of accountability, communication, and overall guest care was unacceptable. While Florida itself was beautiful and we made the best memories possible, the resort experience did not match the luxury pricing or expectations at all."

"Huge resort. Our Villa was super nice."

"Property is very large so lots of walking or calling for a ride. We were on the bottom floor next to the rode so sleeping was tough. We liked the main pool and the staff at Tiki Bar were top rate and very kind. Second bathroom the toilet had no hardware. Called office and they were there to fix it quickly but how does a maid who so called clean the place not notice that."

"Highly recommend Margaritaville Orlando if looking for a resort experience right outside the attractions. Beautiful property, gorgeous pools, vibrant suites, excellent food. We highly enjoyed the pool cabanas, and had a great experience at Euphoria, the more upscale dining option at the property. We also loved the poolside bar, including frozen drinks, even available in shark or blender cups! - Instagram worthy! We also appreciated the new and upcoming boardwalk right across the street with additional food and shopping options that were easily accessible by walking, especially Ford’s Garage. This hotel was an easy uber ride to Disney, and Universal, and all of the nearby parks, while still maintaining the Jimmy Buffet Margaritaville resort feel. It is a great option for couples looking to get away or families looking to reconnect. Highly recommend!"