"A disappointing stay overall. The hotel itself is beautiful — the location is perfect, the pool is lovely, and the rooms are wonderful. What let it down was the lack of accommodation to reasonable requests.
I'm a poor sleeper, so before our holiday I emailed to confirm our double room could be set up as a twin, since Expedia listed the room as "double or twin." I was told the room was booked as a double and this hadn't been specified, and both my request for a twin setup and for an extra bed...
"Very helpful staff, luggage stored pre-check in helped, and after check-out, allowing more time to explore. Well situated for visiting the town. Hope to return."
"an incredible stay with the best continental breakfast I've experienced in a long time. Less an a 10 minute walk to the beaches, also a lovely swimming pool. Very kid-friendly."
"The air conditioning had been broken for more than 2 weeks, the carpets in the hallways were filthy, and the drain in the shower smelled like there was a dead animal. They gave me a fan for my room and told me to keep the patio doors open. I am a woman traveling alone. I checked out after 4 hours and went to another hotel. The Hotel Santana-Amazing!!"
"De slaapbank in de woonkamer was oncomfortabel voor twee tieners. En zeker niet kingsize zoals geadverteerd!
De medewerker van het hotel regelde meteen een extra topper, dat scheelde zeker."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
