"Infelizmente não me foi oferecida a bebida a qual teria direito por ter feito a reserva pela Expedia… além disso, aos domingos o café da manhã é servido até às 11:00h. Cheguei para tomar o café às 10:30h e para minha surpresa a partir das 10:45h todos os alimentos disponíveis começaram a ser retirados e não pude me servir mais!!! Até o café foi retirado!!! Nunca havia passado por uma situação tão desagradável em minhas hospedagens… lamentável!!"
"It’s a beautiful historic property! The architecture, furnishings, murals and grounds are stunning. The location is excellent for walk ability to conveniences and points of interest. The staff are very helpful and accommodating. The food was mostly excellent. I loved using the saunas and hot pool. The only negative is that, as an older building in a damp climate, there was some mustiness"
"Ótima estrutura para famílias com crianças de todas as idades. Quarto espaçoso, buffet de excelente qualidade e atividades variadas para adultos e crianças. Hotel com mais de 40 anos, mas atualizado. Recomendo!"
"Instalações antigas, roupa de cama suja, televisão a cabo (SKY) sem funcionar e com mensagem de não pagamento. Wifi com péssimo funcionamento em local com pouca cobertura de celular. Área de lazer antiga, sem manutenção."
"We had a wonderful stay at this hotel. Everything was great, from the service and the accommodations to the overall atmosphere. The staff was friendly and attentive, and we truly enjoyed our experience.
The only area that could definitely be improved is the breakfast. Unfortunately, the selection and quality did not match the excellent standard of the rest of the hotel. With a better breakfast, this would be an outstanding experience from beginning to end.
Overall, we had a very pleasant stay...
"We stayed at the Bougainville premium suite and it was worth the splurge. It had an awesome and very clean jacuzzi, perfect for relaxing and enjoying a glass of wine.
Also had a massage chair which was added to the relaxation vibe.
The Sommelier, Renan, had awesome recommendations about wine which we truly enjoyed.
Breakfast was fantastic and we ate dinner at the restaurant 2x because it was absolutely delicious. We loved our stay."
"This stay was amazing. The owner, Regina, and her staff is very kind and helpful, the property is very clean and comfortable, breakfast is sorted with many items and fresh bread and fruits, and there’s many cozy lounges to relax, read, or meet new friends. Regina herself is always present checking if we need anything.
The staff is always ready to advise on places to visit, or the best restaurants in town.
We highly recommend this place. You’ll be surprised."
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