"We booked both the Hotel and the function room for our wedding.
the wedding suite was dated with threadbare coverings, clean cups and replacement tea/coffee was not replaced for the second night. We ordered a finger buffet for the event and they placed all the sandwiches next to the overhead food heater that made all the sandwiches dry out in no time, not that we wanted to eat much as the hall was filthy from previous events. We accidently left our wedding cake in there and didn't want it the...
"We enjoyed our stay at The County Hotel. The staff were friendly and very helpful. We had an economy double room in the annexe building. The room was clean and basic, ideal for a one night stay. The vegetarian full English breakfast was very good.
Would definitely stay at this hotel again"
"We booked Hempstead House for a relaxing night away, but instead spent the evening listening to a wedding reception directly beneath our room. The loud music, guests partying in the courtyard and noise from people returning to their rooms meant we had a very poor night’s sleep.
I completely understand that weddings are an important part of the hotel’s business, and I have no issue with the wedding itself. What I do object to is being allocated a room overlooking the reception when we were not...
"I had a great stay! The hotel was very clean and in a fantastic location, making it easy to get around. The staff were incredibly helpful, and everyone in the restaurant was especially lovely and welcoming. It was also great to have the option of on-site parking. Would definitely stay here again."
"Second time we’ve stayed at this lovely hotel. It won’t be the last. Conveniently located, gorgeous room, stand out breakfast. Such a pleasure to stay here."
"Relaxed, friendly vibe, nice touches eg offered to take our bags up to room, help-yourself fridge full of cold water in reception, decent fans in room ( very welcome in hot weather)"
"A nice size room, comfortable bed.
Tea and coffee, and a small bowl of boiled sweets. A couple of packets of individual biscuits would have been nicer.
Breakfast was continental, a mixture of small boxes of cereal, toast. There were croissants but they were cold and to be honest looked like they had been there a while and little cakes.
We would go back as it is so convenient, plus we love Burnham 🤗"
"No checking in service at all. No prior instructions were given. We were helped into our apartment by the lady who owns the jewellers downstairs. We were woken at 6.45am on a Sunday to the sound of scaffolders and a traffic management company setting up to commence install scaffolding at 7am on the building we are in with no prior communication from the host this would be happening otherwise I wouldn't have booked there. By 8am there was a workman outside my first floor bedroom window so I had...
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