"We were quite disappointed with our stay at the Crown Plaza.
I was travelling with a disabled friend and while the initial desk personnel were good and friendly, it went downhill from there.
Our room phone was not working which concerned me greatly, in case we needed assistance, so I had to go down to reception to report it. They sent someone up, but it could not be fixed.
Our QR readers were unable to read the QR code for the room service menu, so again, because the phone wasn't working, I...
"We were quite disappointed with our stay at the Crown Plaza.
I was travelling with a disabled friend and while the initial desk personnel were good and friendly, it went downhill from there.
Our room phone was not working which concerned me greatly, in case we needed assistance, so I had to go down to reception to report it. They sent someone up, but it could not be fixed.
Our QR readers were unable to read the QR code for the room service menu, so again, because the phone wasn't working, I...
Sandra