"The location and design of this hotel is incredible. It’s only fault is how many rules management requires the staff to enforce. The staff are incredibly kind and the only challen
1) When we arrived, I was informed that I could not check in because I did not have my physical ID with me. At first I thought they were joking because a picture of your ID works everywhere now except airports of course. No explanation for why the rule exists, just pointing to a message that was sent to guests...
"The location and design of this hotel is incredible. It’s only fault is how many rules management requires the staff to enforce. The staff are incredibly kind and the only challen
1) When we arrived, I was informed that I could not check in because I did not have my physical ID with me. At first I thought they were joking because a picture of your ID works everywhere now except airports of course. No explanation for why the rule exists, just pointing to a message that was sent to guests...
Adam