"We had a 2 night stay with 2 rooms. Room cleaning came very late (5pm) the first day and not at all the second day. Despite speaking with the front desk about the late arrival for the prepaid 2nd room for our son, they messed up the reservation anyway."
"We stay here often, however the rooms are rarely as listed...meaning it may say a 2 bedroom with 2 queens when in fact it may be a king with 2 twin beds. Also, the Latch keyless entry is a pain. It usually takes an hour before we get in just because the codes don't work. Yet, the location, parking and overall great neighbors and neighborhood make up for the frustrations."
"I booked Luxury Condos Menlo Park through Hotels.com expecting a clean, comfortable, and professionally managed stay. What I actually experienced was incredibly disappointing and far from the quality described in the listing.
Right from day one, there were serious issues. Most notably, there was no running water when I arrived. I had to reach out to management just to understand what was going on, and there was no proactive communication about such a major problem. It took nearly an entire day...
"Nous connaissions déjà cet établissement, car il n'est pas très loin de l'université de Menlo College, c'est la raison pour laquelle nous y sommes retournés. Cependant, à notre arrivée, nous avons remarqué qu'il manquait le document "Permit parking" à placer sur le rétroviseur avant, pour éviter de retrouver son véhicule à la fourrière. J'ai donc envoyé un sms et un email pour lesquels je n'ai jamais eu de réponse... aucun contact j'ai donc mis en évidence sur le tableau de bord de la voiture un...
"Worst travel experience of the last 5 years for me. I will never stay here again. They double booked my the unit I had been assigned and by the time I had arrived, it was the late evening and I had to spend over 4 hours on the phone with two companies’ resepctive support lines, a total of some 7 support agents, after numerous escalations and the same circular conversation that did not resolve anything. Worst decision I made this trip. I will not make that decision ever again and will avoid at...
"Great initial experience, finding the block after a 12 hour flight was a challenge, directions to the block could be better. Back door leading to balcony, the lock wasn't working on it, the staff communicated with me via email very well. Told me the door lock had been examined and was fine, I'm
Not convinced. Great apartment, but that made me feel unsafe. "
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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