"Mara at the front desk was an absolute nightmare - from publicly insulting me in front of my extremely young children, calling me a liar because the phone in my room doesn’t work, hanging up on me multiple times while I simply asked for help getting utensils and the missing portions of food we had ordered for room service at (at 12:52 after we had already paid to extend our checkout to 1 PM with no time to even eat at this point). The night staff compared to Mara this morning/afternoon is truly...
"Mara at the front desk was an absolute nightmare - from publicly insulting me in front of my extremely young children, calling me a liar because the phone in my room doesn’t work, hanging up on me multiple times while I simply asked for help getting utensils and the missing portions of food we had ordered for room service at (at 12:52 after we had already paid to extend our checkout to 1 PM with no time to even eat at this point). The night staff compared to Mara this morning/afternoon is truly...
Jennifer