البحث عن فنادق بتصنيف 4 Star في مارسا من SAR 368

"IHG Management needs to fully review the properyt. No AC in the lobby, poor arrival experience. Check in Agents were rude and first day dinner Agent lied to us that there is a law in France that the inside temperature cannot be lower than 10 degrees of outside. Very uncomfortalbe stay with Front Desk and Dinner Servers and the room itself, they used a poor condition paint, looks horrible and cheap and for the size of the room, there is extremely small closet space. Dinner Food: It looked like...

"It was a very ample hotel,"

"Disappointing stay. The 2 out of 3 elevators didn’t work the whole 5 nights that we were there, including 0 elevators working one night. AC in our room was rubbish. We were staying there for our wedding - no gesture from the hotel. The morning of our wedding, at 6 am, false fire alarm goes off - again no gesture from the hotel. Even at the checkout the staff didn’t ask us if everything went well. Definitely not a 4 star hotel experience."

"Hôtel vieillissant - trace de peinture au sol de la salle de bain - rideau mal accroché - le chrome de la fermeture de la baignoire à moitié parti - papier WC de mauvaise qualité (on voit à travers) - en pleine canicule la salle d’eau est juste intenable (trop chaud) - et on aurais aimé par cette canicule une petite bouteille / carafe d’eau fraîche gratuite dans la chambre à notre arrivée (il faut aller dans le hall pour avoir cela…). Sinon tres bien situé pour accéder au centre ville"

"Beautiful hotel"

"Un hôtel avec beaucoup de petites attentions. Le personnel est très courtois. Belle chambre au goût du jour. Je recommande!"

"Excellent service, friendly staff. Very informative and goes out of one’s way to assist. Property provides in lobby coffee maker with all sorts of hot drinks and even flat or sparkling water. Centrally located to everything one needs to see. Very happy with our stay."

"Nice place to stay, close to the tram for an easy way into the city."

"The staff were kind and accommodating."

"Great place to stay as a family of four! Be aware that the restaurant ouverlooks the pool so kids must be on vest behavior. They host their own beehives, the bees are gentle but present. AC is blocked at 26 Celsius but window opens. Thank you to the friendly staff!"