Find 4 Star Hotels in Hanalei, HI from SAR 1,493

"This resort is much under construction & required much backtracking for us to get where we were going… it was ‘up this first elevator, then walk down a hall, around a couple corners to where a second elevator would then take us down to where we’d again be able to walk down a long hall & turn some corners (for us to get to the room) then for us to get to lobby or car, we’d reverse all those steps. As a disabled Veteran (with a TBI it was a bit confusing & not clearly marked. Even a map at elevators would have helped. Though complicated, this backtracking around the property was “manageable”.. it was the problematic stench caused by the construction that I had issue with. At first I thought the 3-4 “Luxury Port-A-Potties” (all banked together) that sat directly in the drive thru/drop off section to check in & out and to gain access to the property were for construction workers but found out they are for lobby guests). but the thing I found most disconcerting was realizing that the Outrigger empty’s and drain’s the 3-4 “Luxury Port a Potties” The potty’s directly in the actual “drive thru & drop off” loop section of the Lobby, Bellman & Store. With favorable winds blowing the horrific, stomach turning stench into the front desk/lobby area & the only on property ‘shopping hub’ area of the resort it was extremely unpleasant & the odor languished for quite a long time. "

"We had an ocean view from our room- very nice!"

"Very small balcony with 2 chairs impossible to move around in. Ocean view. "

"Close to beaches. Beautiful property. Run down rooms & small. Reception desk not very accommodating or friendly- especially at checkout. Otherwise staff good. "