البحث عن فنادق بتصنيف 4 Star في هايلزورث ن SAR 313

"disaster stay have provided info but not received anything back which is adding furhter disappointment to the terrible stay"

"Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Great city centre location, excellent staff, very comfortable room."

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"We enjoyed a pleasant stay"

"There was more parking spaces when we got there late, the receptionist was very helpful she explained where the restaurant was and the bar where we can now order food if we are hungry which we were, because the restaurant was closing. The rooms were very clean, breakfast was nice dinner was excellent depending on your choice. Overall friendly staff and my stay was enjoyable. Plenty of leaflets on were you want to go and see."

"OK so ..parking was good but tight .. To me the restaurant is in the wrong location..would have liked it if it was on the main floor where breakfast is served so you could have a view over the sea front while having you main meal ..rather than down below ground level .. sorry but the prices are a little high .. drink .starter .main ..half pint coke ..pate ..fish chips and peas for £32. 00 is high sorry that's my thoughts ..food was nice but still .. staff are a credit to the hotel."

"We loved our stay at the Bell. Very comfortable and friendly with great facilities."

"Lovely venue"

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"We had a comfortable overnight stay (very comfortable bed!). Having been to a wedding reception that day, we didn’t want much to eat, but found just what we wanted, even though the menu is not extensive. The food was good and the fish and chips are obviously a popular choice, and looked delicious. Breakfast was good. Staff very helpful and friendly."

"Lovely stay ❤️"

"A beautiful thatched pub in the Suffolk countryside with original features and delicious breakfast"