"Having stayed at the hotel before it changed hands, we decided to return because of its convenient location close to the station. We’re so pleased we did! Our stay was just as enjoyable as before.
The staff were all friendly, welcoming, and very helpful throughout our visit. The hotel was clean and well looked after, and the bed was exceptionally comfortable.
The only slight downside for me was that I didn’t sleep particularly well because I prefer a firmer pillows. That’s purely a personal...
"So sad to see a what was once probably a lovely hotel now looking very tired and in need of updating. No aircon, marked carpets and tired bathroom. The only plus was the lovely receptionist who was very professional. When we arrived for breakfast, 80% of the tables had dirty plates and cups left and no-one clearing anything away yet there were 3 staff members milling around the bar area. Coffee machine out of order too!"
"A convenience hotel and no more. For us it just happened to be very near a wedding we were attending hence staying there and we paid £185 for a premium room for one night as we like our creature comforts including a decent size bed and mattress for a decent nights sleep.
Sadly it didn't happen in our room 124. The bed was tiny, as the relatively nice staff readily agreed, telegraphing our complaint was one of many, many dissatisfied guests. All unnecessary as the room was easily big enough...
"Great hotel and location 2nd visit and just as good as before. Lovely staff good car park and really quiet
Shaun on the front desk was really lovely and super friendly"
"Great as always… Lovely staff, easy parking and check in. Restaurants within walking area but their restaurant/bar is perfect… 30second walk from the hotel. Quiet and safe as you have to tap the card twice at the front and then room.
I really like this hotel and will be staying many more times over the summer.
Thank you"
"Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care."
"We thought Hintlesham Hall was superb. Every member of staff that we came in contact with was friendly, helpful and eager to please. The accommodation was very clean and our room was well equipped with attention to detail. The breakfast was excellent, plenty of choice and well presented. Afternoon tea was also a lovely experience. We enjoyed sitting in the pretty garden. We will definitely visit again!"
"I cannot say enough good things about this visit. We were exhausted from our trip and they just were amazing and made us feel great. This place was so rejuvenating and I didn’t even get a chance to try their spa. Their attention to every little detail was awesome. I strongly urge anyone going to Ipswich to stay at this hotel. I wish I could have spent my entire trip there. It is modern in regard to the bathrooms, which I love!, they have air conditioning, everything is spotless,...
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