البحث عن فنادق بتصنيف 4 Star في بروكهيل من SAR 333

"Hallway smelt damp, carpet was old, loose and stained, wall outside room was literally falling apart and hanging out clearly from excessive water damage. Room felt dirty, stains on built in couch and decorative covers on the end of the bed, all wine glasses in the room were visibly dirty - clearly had been wiped out with a dirty rag. When checking in the front desk agent told me ‘we’ve just upgraded the room you booked to an executive room’ I didn’t ask for this … and the room certainly wasn’t...

"The location of this hotel was great - across from the beach and next to nice bars and restaurants. Nice size room, with adequate furniture. Bed linen good, appliances in the room good. However, the shower leaked terribly and bathtub was in need of replacement. Mostly what I was not happy with was the attitude of the staff. I complained about the chilliness of the pool water and the manager retorted "You are in the tropics now". I live in Brisbane, Queensland. Maybe he thought I came from...

"Staff walked in to clean without knocking"

"Great location great staff"

"AMAZING staff especially the front desk - Maria was just outstanding and went above and beyond to sort any slight issues and did everything she could to make our stay the best! We will definitely be back! Thank you!"

"Rang hotel 3 times to get two single beds and not a queen"

"Staff were amazing. Perfect location with the perfect set up"