Find 4 Star Hotels in Blue Diamond, NV from SAR 247

"The washrooms by casinos were gross, never clean "

"I recently stayed at this hotel, and my experience was extremely disappointing. The cleanliness was far below acceptable standards — the room had a noticeable odor, the restroom sink was dirty, and the shower curtain smelled unpleasant. The sheets, towels, and comforter were worn out and clearly overdue for replacement. The condition of the room also left much to be desired. One of the vanity lights in the restroom didn’t work, and the round vanity mirror lights were completely out, making the space dim and uninviting. To make matters worse, the customer service was poor. When I tried to bring these issues to the attention of the Mistere supervisor (man with purple dyed hair), he was unhelpful, showing no concern for resolving the problem. Very poor customer service! Overall, I do not recommend this hotel. The lack of cleanliness, poor maintenance, and unprofessional service made my stay unpleasant and frustrating."

"Great location! "

"Check in was ridiculous , we waited in a line for around forty minutes and when we got to the counter around 2:45 pm the lady checking us in said we would need to pay an additional $20.00 dollars to check in now or get out of the line and get back in line at 4:00pm. She was VERY RUDY - GLORIA was her name. The room was clearly ready ,so why do they need to screw you over for more money???? Then when we went to the pool at PARIS because the HORSESHOE pool was under reconstruction ,no big deal BUT the want you to PAY TO RENT THE CHAIRS!!!! And for a Daquiri at the pool they charged us $170.00 for 4 drinks!!!!! We are on vacation so I know it may be more expensive ,BUT come on that's about $ 40.00 each + tax."

"Great service "

"Was fine but offered discount on dinner on note. Not 15 dollars per day."