Find 4 Star Hotels in Ausejo from SAR 245

"Stayed here in December and everything was great. We tried to book a parking space and told it was first come get the spaces.we were told the parking was full. We were offered another secure parking space locally. We could not get our larger car into the space, it was also not secure. We finally got into the garage at 5 pm to find it empty. When leaving the very scruffy man on reception continued to talk to a friend. After waiting several minutes I put down the card and left. Great hotel location. Staff need help "

"Our room was clean the staff was very nice and restaurant in a close by location and there’s parking access at the same block as the hotel. "

"Where to begin? Given the generally strong reputation of the Eurostars brand, this hotel was a disappointment. The property felt consistently understaffed, check-in took far too long, with an extended wait just to reach the front desk. Parking was unavailable, which is understandable since we hadn’t reserved it in advance. However, several other basic service issues stood out. The room lacked simple essentials like a pen, and when I requested one at the front desk, I was told I’d need to return it afterward, which felt unnecessarily rigid. Later, I went to what appeared to be a bar, clearly stocked with liquor bottles, only to find it unstaffed. After returning to the front desk to ask for a glass of wine, I was told it “wasn’t a bar” but rather the breakfast area, despite the visible bottles of alcohol. After some hesitation, the front desk agent eventually came over and produced a bottle of wine. Overall, the experience fell short. While the room itself was acceptable, it was noticeably dated, and the lack of staffing and basic hospitality made the stay frustrating rather than enjoyable."

"Staff very friendly. Room was great, very spacious, and location is amazing. Overall excellent. "

"The room was spotless and the staff were very courteous. "