"Despite paying for parking on exit, I was sent a Demand by Park Maven, who manage the parking for £100. The demand showed the time of entry and exit and that I had left the property at 8.30am and further disclosure shows that payment for the parking was made at 8.26am. The demand claimed that I had overstayed,
When challenged, the submissions of Park Maven to Holiday Inn, claimed that I left at 9.30am which contradicts the time its number plate reader. This is 1 hour after the number plate...
"The room especially the bed was very dirty. There was nobody at reception whenever we came in, and if we needed something it was usually a 20 minute or longer wait. We ended up running around the building to find the reception staff."
"The room was suitable for my stay, and the bed was very comfortable. The shower was good, but the extractor fan either was not functioning or was not very effective. The television was unreliable, but the room was clean, and I enjoyed my stay."
"We found the booking process very confusing thinking dogs stay for free but when we arrived were told no it's £30 which represented nearly half the room rate. This is too much for a dog who doesn't moult and you wouldn't know had been there.
The website through Expedia when we went back and looked said dog staff do a fee which is misleading as I read as dogs stay for free. Needs to me make clearer or use a differed way of saying you pay for dogs."
"I booked this hotel for a business stay, expecting a hassle free experience. At booking, I explicitly communicated that I have a non visible disability with sensory accessibility needs, and requested specific room accommodations to manage this. Upon check in, reception assured me my room was perfectly suited to these requirements. This was completely false. I hauled my luggage up only to find the room was situated directly above the main entrance, the busy main road, and the bar outdoor seating...
"The check in process was really quick and easy, friendly staff. The room was clean, nice Tassimo machine for coffee, cups and saucers were on the very bottom shelf, not easy to get to with mobility issues. Room view was fabulous, sat there late at night with a nice beer, relaxing after a long day of travelling and working an event, amaaazing. If am up that way again will defo stay there again"
"Hotel overall feels very tired and run and down. Nobody at reception when we arrived and no button or bell to call. Room decor was ok but there were stains on wall and we had a view of a wall and it was very dark. Breakfast was very good but zero atmosphere. All the fire doors are very annoying and they wake you when you are sleeping."
"Good value, very clean room and nice breakfast. Lacked on site parking and evening meals which I knew about in advance, but may that limit me choosing this venue again."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن توسيستر
انتقل إلى وجهة توسيستر الجذّابة! واستمتع بالبارات، وأماكن الجذب الثقافية، والكاتدرائية.
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